Key Purpose: To be an ambassador for the school when meeting parents and other visitors and to act as a first point of contact when people arrive. To provide professional administrative, secretarial and financial support for the whole school including assisting the school leadership team (SLT). Contribute to the overall vision and values of the school in ensuring the school is an environment that is meeting the needs of the children. Principal Contacts Pupils, parents, visitors, teachers, other school support staff. Main Activities: To efficiently undertake administration and reception duties as directed by the office manager which may include the following duties; Customer Focus Create professional relationships with children, parents and other professionals in the school. Provide an excellent administrative service to all sections of the school community. Reception •Perform Receptionist duties throughout the school day: acting as first point of reference for, receiving callers, children, parents, visitors and telephone enquiries. •To provide appropriate reception cover as and when required. •Offer helpful, friendly, approachable and professional service at all times and take appropriate action on own initiative, resolving minor matters, referring more serious matters to appropriate member of staff. Communication •Adhere to school procedures and ensure that staff receive messages (telephone, email, face-to-face) promptly and accurately. •Maintain notice boards, update timetables/rotas, sort and distribute mail. •Report premises, IT and other issues, ensuring the site manager and SLT are aware of urgent matters. Administration • Provide general confidential administrative service for the school’s leadership team to include, correspondence, reports, references, mail, diaries, appointments and meetings, maintain general and confidential filing systems, provide hospitality as required. •Under direction of the office manager, administer school visits/journeys/clubs including word processing of letters, collection of money, checking documentation, coach bookings, banking of money. Postal Duties including receiving, opening and distributing incoming mail and dispatching outgoing mail, including any recorded delivery items to be sent or collected from the post office and the distribution of internal mail. To maintain filing systems. Paper and electronically To support the team to maintain accurate, timely and legible records. Publications Assist with paperless methods of communication by sending out emails and post the newsletter onto the website. Photocopy and distribute hard copy publications. Finance Cashless systems – responsible for promoting cashless systems for collecting income and voluntary contributions for activities such as educational visits, clubs. Assigning activities to pupils, monitoring cash collection and chasing overdue payments. School Meals - publish and distribute menus, including management of the cashless payment system. Notify school caterers of pre-booked meals and late changes, organise packed lunch provision for educational visits. In partnership with the SLT, promote entitlement and constantly review of entitlement of free meals (pupil premium), re-assessment and send reminders to parents. Liaise with parents regarding advance payments and send reminders for arrears according to school policy. Processing of Purchase and Sales invoices within the Elementary system. Data Management Maintain high standards when managing confidential information, complying with the school’s data protection procedures and legal requirements at all times. Support the management of the schools Every system to ensure the school is complaint at all times. Prepare census returns, following SLT approval submit returns in accordance with statutory requirements. Attendance In conjunction with SLT work with stakeholders in order to promote good attendance and to achieve attendance targets. Follow school attendance procedures. Produce attendance and dinner registers as required. Monitor registers and on a daily basis, record lates and absences reasons. Enter daily attendance on the MIS database. Attend meetings about attendance. Admissions/Pupil Data Process pupil admissions in accordance with admissions policy. Maintain pupil database, amend/update records on the system, print reports such as attendance & dinner money. Safeguarding Comply with policies and procedures covering child protection, health, safety and security. Contribute to safeguarding the welfare of children in the school. Maintain the security of property in a way that is consistent with your organisation’s procedures and legal requirements, reporting any concerns about safety and security to the appropriate person. Maintain the visitors signing in system and ensure all visitors and contractors can be identified by wearing clearly visible badges. Accountability, Performance and Line Management Regularly review own practice, set personal targets and take responsibility for own personal development. Take responsibility for your work, encourage and accept feedback from your colleagues and your line manager and respond to or adapt to change as required. Take an active part in the Performance Management process with your line manager, sharing your success stories as well as your challenges. Keep an up to date professional portfolio (CPD file). Continue to learn and develop as a professional, completing induction, attending relevant training to update knowledge and skills, enhancing qualifications. Model high professional standards and be a responsible and effective member of staff, attending regular meetings with SLT as appropriate. Appreciate, respect and support the role of other professionals. Attend full staff and department meetings as required and support departmental events.