Front of House Supervisor - New Opening, Hitchin
Client:
Location:
Hitchin, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
a0916f749730
Job Views:
3
Posted:
05.05.2025
Expiry Date:
19.06.2025
Job Description:
This is an exciting opportunity to join our new opening and become part of one of the most successful restaurant groups in the UK.
Lounges are special places, and what makes them so are the brilliant people who run them. As Supervisor, you'll support the management team to maintain that brilliance, delivering 14 great shifts with the team to ensure every customer leaves happy—thanks to your supervision.
It's all about the bustle. You'll lead from the front, setting a high pace for the team so everyone delivers on time, every time. You're detail-oriented, never settle for second best, and aim for your Lounge to be the go-to spot for the local community. This role is challenging but rewarding if you have what it takes.
The Benefits:
* Tips shared equally across the team based on hours worked
* Staff food on every shift, regardless of hours worked
* 50% discount on food across three brands from day one
* 28 days holiday (including Bank Holidays), pro rata
* Competitions and incentives, including trips
* Christmas and Boxing Day off
* Staff parties like Loungefest
* Support via the Licenced Trade Charity
* Power over your pay with Wagestream
* Company pension scheme
* Long service awards
* Opportunities for personal development and career growth
What You'll Bring:
* Experience as a Supervisor, Team Leader, or an experienced front-of-house team member aiming for management, with background in restaurants, bars, cafes, or coffee shops
* Experience working in a bar environment with food and drink service
* A passion for hospitality
* Drive and resilience in overcoming challenges
* Strong literacy skills and attention to detail for reporting KPIs
* Excellent communication skills to build rapport and trust
* Self-motivated, able to work at pace with minimal supervision under pressure
* Knowledge of sales building, forecasting, HR, recruitment, and NPS best practices
If you'd like to learn more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
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