Job Description
Customer Service Advisor\nMonday – Friday 9am – 5pm\nCorby\n£12.62ph\nTemporary - Permanent\n \nOur extremely reputable, global client are currently seeking Customer Service Advisors to join their team on a temporary basis. This is a fantastic opportunity for anyone with excellent communication skills, a background in customer service and passion for service to join a forward-thinking, friendly team.\nThe successful candidate will have a background in customer service whether this be from a retail, hospitality, contact centre or office environment. Excellent communication skills is essential due to the high-volume pace of this role.\nIn return, our client can offer a vibrant, modern office environment with on-site catering facilities and various benefits.
Extensive training is provided.\n \nDuties\n\nHandling incoming telephone calls from new and existing customers with relation to a range of enquiries and complaints\nKeeping updated records of each client call, ensuring that all information is accurately detailed on the internal CRM system.\nEnsuring all client enquiries are dealt with in a professional, efficient and friendly manner.\nFinding a suitable resolution to the customers enquiry within the set parameters \nSkills & Experience\n\nPrior experience from a customer service role is ...