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About The Role
We are seeking a highly experienced Business Change Manager to lead change management activities critical for enhancing the client's Cloud technology, Infrastructure, and Data capabilities. This role ensures the successful adoption of a new Target Operating Model (TOM) across the Technology organization, focusing on Cloud, Infrastructure, and Data transformation.
The ideal candidate will possess exceptional change management expertise, experience engaging CXO-level stakeholders, shaping future-state TOMs, and delivering successful large-scale technology transformations.
Key Responsibilities
1. Change Management Strategy: Develop and implement a comprehensive change management strategy aligned with the Cloud, Infrastructure, and Data TOMs to support the overall Technology transformation.
2. CXO Engagement and TOM Development: Collaborate with senior executives (CIO, CTO, CDO, etc.) to define and shape future-state Target Operating Models for Cloud, Infrastructure, and Data domains.
3. Stakeholder Management: Identify, analyze, and manage stakeholder groups at all levels, fostering strong relationships to promote engagement and adoption.
4. Impact Assessment: Conduct impact and gap assessments on business units, processes, and teams affected by the new operating model.
5. Change Planning and Execution: Develop detailed change plans for various business areas, including actions, ownership, timelines, and success metrics.
6. Communication and Engagement: Create and deliver clear communications to diverse audiences to ensure transparency and alignment.
7. Training and Enablement: Work with training teams to design and deliver learning programs for new Cloud and Data platforms.
8. Resistance Management: Identify resistance proactively and develop strategies to mitigate risks to adoption.
9. Monitoring and Reporting: Define KPIs, track adoption metrics, and report progress, risks, and opportunities to senior leadership.
10. Continuous Improvement: Promote a culture of feedback, learning, and ongoing enhancement of change programs.
Qualifications and Skills
* Bachelor's degree in Business Administration, Management, IT, or related field; professional certification (e.g., Prosci) preferred.
* Proven experience as a Business Change Manager in large-scale IT transformations.
* Experience working with CXO-level stakeholders to develop Target Operating Models for Cloud, Infrastructure, and Data.
* Experience with Cloud platforms, especially Azure, is highly desirable.
* Experience in Financial Services or regulated environments is an advantage.
Skills
* Expertise in change management methodologies and tools.
* Ability to craft and implement detailed change and communication plans.
* Strong analytical skills for impact assessments and data insights.
* Stakeholder engagement skills, especially at executive levels.
* Proficiency with project management tools.
* Knowledge of Azure Cloud services and related technologies.
* Personal attributes include leadership, emotional intelligence, resilience, collaboration, adaptability, and results orientation.
Additional Information
* Location: Central London, with at least 40% on-site presence.
* Travel: Minimal, as needed.
* Security Clearance: Candidates with or previously holding high-level security clearance are encouraged to apply. Clearance process can take up to 10 weeks.
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