People Hub Manager – Campsfield Immigration Centre
Campsfield Immigration centre is the UK's newly refurbished, first all-electric immigration removal centre, managed on behalf of the Home Office by Mitie Care and Custody. We are seeking a proactive and experienced individual who will be responsible for managing the administrative processes within the People Hub, ensuring that colleagues working within the centre are supported through training, rostering and all operational Human Resource processes. They will also lead workforce planning activity, to ensure we have the right people, in the right place, at the right time. The role holder will play an integral part in the recruitment process, coordinating assessment centres for Detention Custody Officers, in conjunction with operational managers and the training team. The role of the People Hub Manager will report to the Senior Leadership Team and will have first line management responsibility for a small team of administration staff.
Responsibilities
* Manage the transactional activity within the People Hub, coordinating administrative staff.
* Ensure correct processes are completed and recorded across areas including:
o Training / Learning & Development
o Attendance Management
o Rostering
o Payroll, including overtime and sickness payments
o Staff availability
o Work Life Balance initiatives
o HR – Entry & Exit Processes
o Probation and Mi review markings
o Apprenticeship requests
o Operational Staff Leave
o Employee Relations
* Analyse and act on data collected by the Hub and produce relevant reports for Senior Leaders and stakeholders.
* Organise and facilitate regular workforce planning and attendance meetings, ensuring all relevant information is communicated within agreed timescales.
* Ensure data entered into local and national systems is accurate and entered on time.
* Collaborate with senior leaders and operational managers to align resource decisions with organisational priorities and budgetary constraints.
* Lead and oversee workforce planning and recruitment activities including assessment centres and ITCs to efficiently allocate staff.
Qualifications
* Strong communication skills.
* Attention to detail with a broader operational perspective.
* Experience covering the employee life cycle and resource planning.
* Proficiency in Microsoft Excel and general IT skills.
* Proactive professional and problem‑solving mindset, able to translate data into practical insights.
* Advantage: experience with rostering tools, HR processes, regulated or custodial environments, and line management.
Eligibility Criteria
* British citizen, EU citizen with settled status, or holder of Indefinite Leave to Remain from a Commonwealth country.
* Resided in the UK for at least the past three years, with limited travel outside the UK.
* No significant criminal record, bankruptcy history, or adverse social media activity.
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