Overview
Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham, Basingstoke. This is a temporary ongoing assessment that could lead to a permanent position.
Working hours
Flexibility with working hours is required. Initially the role will be working 5am - 1.30pm, Sunday - Wednesday or Sunday - Thursday.
Responsibilities
* Answering telephone calls and emails
* Logging queries on the company’s CRM system
* Dealing with live issues and investigating discrepancies
* Completing KPI trackers and performance reports
* Collate information and update business system
* Chase internal teams to find query resolutions
* Building and maintaining solid relationships with depots and customers
Requirements
* Previous experience in a customer facing role
* Confident speaking over the phone
* Analytical working approach
* Experience and knowledge of Microsoft packages
The Role
* £12.70 per hour
* 5am-1.30pm, Sunday - Wednesday or Sunday - Thursday
* Ongoing position
* Opportunity to work for a leading logistics company
Application
If you are interested in this Customer Service administrator position, please apply below with an up-to-date CV or give Jemma a call at the Pertemps Basingstoke branch
J-18808-Ljbffr