National Account Coordinator
Monday to Friday
Salary: £25-30k plus up to 25% bonus of yearly salary
Location: Normanton
Company: Welfare Hire (part of the Kelling Group)
Welfare Hire is the UK's market leader in ECO mobile welfare and lighting, with the largest and most modern fleet nationwide. Following major investment and continued growth, we're looking for a National Account Coordinator to join our expanding team.
This role suits a proactive, customer-focused individual who thrives on building strong relationships and supporting business growth. You'll work closely with our National Account Sales team—providing client reports, identifying new opportunities, and helping deliver innovative, value-added solutions to our customers.
What you'll do:
* Support the National Account Sales team with client information, reporting, and account coordination
* Build and maintain strong relationships with key clients
* Identify new business opportunities and help promote Welfare Hire's full portfolio
* Collaborate across sales and support teams to ensure exceptional service and account management
What we're looking for:
* Organized, confident communicator with a strong customer focus
* Experience in sales support or account management (large accounts desirable)
* Ability to build credible, long-term client relationships
* Ambitious and eager to develop within a growing, high-performing team
Responsibilities:
Working with the National Account sales team and customers to build best-in-class customer account management for strategic, long-term growth and development, you will be a key team player with responsibilities in:
Account Management Support
* Creating account review reports and presentations, including service level KPIs and sales analysis.
* Preparing for and attending meetings and strategic events with the NAM team and/or customers as required.
* Researching, analysing, and mapping out strategic customer projects, pipelines, and opportunities.
* Mapping and building contacts, stakeholders, project information, and CRM systems.
* Collaborating with the senior team on various projects.
Business Development Support
* Cultivating and maintaining strong relationships with stakeholders at various levels within national accounts.
* Proactively managing sales portfolios to identify and develop new business areas, projects, and initiatives.
* Shadowing and collaborating with senior sales team members to support new business development efforts.
* Organizing and participating in significant customer events and trade shows to strengthen brand presence.
* Promoting the Welfare Hire brand and its core values, ensuring a market-leading image is upheld.
Requirements:
* Strong focus on sales and customer service.
* Highly motivated self-starter with excellent initiative.
* Exceptional communication skills, both verbal and written.
* Proven ability to build strong internal and client relationships.
* Competent in creating presentations, sales analysis, and management reports.
* Able to work under pressure, prioritize tasks, and meet dynamic deadlines with high-quality results.
* Team player with the ability to collaborate effectively with colleagues at all levels and build rapport with both internal and external customers.
* Proficient in data creation and manipulation using Excel.
* Strong organizational and administrative skills, with a keen attention to detail and ability to maintain accurate records.
The role benefits include a competitive salary and very attractive bonus scheme.
This is a great opportunity to join a fast-growing business and dynamic team with future development opportunities.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Company pension
* On-site parking
* Referral programme
Work Location: In person