Agricultural Service Coordinator Reference Number - 0123445567567
Benefits Company pensionOn-site parking
Salary Competitive Salary
Closing Date 03/09/2025
Job Types: Full-time, Permanent
Location: Winchester
Overview
Haynes Bros. Ltd, the largest and most trusted agricultural dealer in Southeast England, has proudly served the farming community for over two centuries. As a leading supplier of premium agricultural machinery, parts, and services, we are committed to delivering excellence and innovation across the industry.
We are currently seeking a dedicated Agricultural Service Administrator to support our service operations. This is a fantastic opportunity for someone with strong administrative experience and a passion for agriculture to thrive in a forward-thinking, supportive environment.
Responsibilities
As an Agricultural Service Administrator, you will play a vital role in ensuring our service departments run smoothly, efficiently, and in full compliance with internal and manufacturer standards. You’ll be instrumental in managing warranty processes, invoicing, and supporting both administrative and technical teams across multiple depots. Key responsibilities will include:
* Process warranty inputs and claims, meeting deadlines and ensuring accurate recordkeeping.
* Coordinate part returns and warranty audits in line with company procedures.
* Administer extended warranties for all supported brands.
* Liaise with Service Managers on claims and unresolved issues.
* Process and finalise invoices for retail, warranty, and internal work.
* Generate weekly and monthly reports for senior leadership.
* Collaborate with the accounts team to resolve coding and debt queries.
* Oversee telematics system coordination to maintain service schedules.
* Manage administrative tasks such as clock cards and holiday forms.
* Support health and safety audits including PPE and vehicle checks.
* Handle depot calls and queries in a professional and timely manner.
* Travel to branches to assist with warranty or invoicing issues.
* Assist in rolling out new technologies to improve workshop operations.
What we are looking for:
* Proven experience in administration, ideally in a service or warranty role.
* Proficiency with modern software systems and data management tools.
* Excellent attention to detail and organisational skills.
* Strong written and verbal communication skills.
* A proactive, solutions-driven mindset.
* Ability to manage multiple tasks and work independently.
* Willingness to travel between branches as needed.
If you are passionate about providing exceptional service and thrive in an organised environment, we encourage you to apply for this exciting opportunity as a Service Administrator.
How to Apply:
Interested candidates are invited to submit their CV and a covering letter detailing why they are a perfect fit for this role via the form on this page.
Only applicants who are shortlisted for interview will be contacted, however we would like to thank all applicants for their interest shown in our Company.
We do not accept speculative CVs from recruitment agencies. Haynes Bros. Ltd will not be liable for agency fees should we engage with a candidate whose information has been sent speculatively by a third party.
Haynes Bros. Ltd is committed to diversity and equal opportunities. We are opposed to any form of less favourable treatment and welcome applications from all individuals regardless of gender, marital status, civil partnership status, parental status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion/belief, gender reassignment and gender identity, age and those with caring responsibilities.
Haynes Brothers Limited is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Haynes Brothers Limited to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.
We are a credit broker and not a lender. We can introduce you to a carefully selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. We act on behalf of the lender for this introduction and not as your agent. We are not impartial, and we are not an independent financial advisor.
Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next most suitable offer of finance for you. Our aim is to secure a suitable finance agreement for you that enables you to achieve your financial objectives. If you purchase a vehicle, in the majority of cases, we will receive a commission from your lender for introducing you to them which is either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you purchase.
Different lenders pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement; however, you will be contributing towards the commission paid to us with the interest collected on your repayments. Before we propose you to a potential lender, we will inform you of the likely amount of commission we will receive and seek your consent to receive this commission. The exact amount of commission that we will receive will be confirmed prior to you signing your finance agreement.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.
Haynes Agricultural Limited, Haynes Agritec Limited, Haynes Brothers Limited, Haynes of Maidstone Limited, Haynes Trucks Limited.
Registered in England & Wales: 00048511
Registered Office: Address: 23 Ashford Road, Maidstone, ME14 5DQ
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