THE OPPORTUNITY: Macildowie are currently recruiting for Customer Service Administrators working for a business based in Loughborough. Work as part of a team to create an excellent customer experience, handling customer accounts, orders and complaints via telephone, online chat and email. This is a 40 hour week permanent position Monday to Friday fully office based.THE ROLE & YOUR RESPONSIBILITIES: Providing quotes to the customerProcessing customer ordersDealing with customer queries and complaints via email, telephone and web chatProduct supportResponding to customer reviewsProcessing returnsDealing with ad hoc tasksEXPERIENCE SOUGHT IN THE SUCCESSFUL CANDIDATE:In order to be considered you must possess strong customer service and administration skills. You must be IT literate and have the ability to work under pressure and prioritise your work load.
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