Manpower is excited to welcome a new Customer Support Representative to our vibrant Inside Sales team. This hybrid role offers the flexibility of working from home combined with the opportunity to collaborate on-site at our client's location in Erskine.
As a key member of our Customer Support team, you'll be the go-to person for handling inbound calls and managing inbox requests. Your role will be crucial in ensuring the smooth execution of back-office functions and supporting the entire sales cycle process. You'll provide essential assistance to our sales representatives, expertly managing incoming requests and directing them to the right individuals.
Your role:
* Outbound partner engagement to support business needs
* Driving a high level of quality service support across the entire business
* Perform detailed date entry in line with pre-defined processes
* Management of incoming emails and calls from internal and external colleagues and partners
* Manage escalations through customer and partner engagement
* Own opportunities and manage them through the sales cycle
Your profile:
1. Strong administration skills
2. Excellent organisation and interpersonal skills
3. Experience working to tight deadlines with attention to detail
4. A background in customer services or within a similar role would be advantageous
5. Profici...