Job Description
?? Job Advert: Resource Planning Manager
?? Location: Belper
?? Salary: Circa £32,000
Are you an experienced planner with a knack for getting the most out of people and processes? Our client, a well-established and respected business, is looking for a Resource Planning Manager to join their growing team. This is an exciting opportunity to take ownership of resource strategy and help drive operational excellence.
??? Key Responsibilities:
* Design and implement strategic resource plans that align with company goals and service level agreements (SLAs).
* Develop and maintain forecasting models to predict short- and long-term resource needs across departments.
* Monitor utilisation, identify gaps in field and contact centre coverage, and make data-driven adjustments to resource allocation.
* Work closely with department heads to resolve resource conflicts and ensure optimal workforce balance.
* Lead a team of resource planners-setting objectives, guiding best practices, and fostering continuous improvement.
* Track and report on key performance indicators (KPIs) to support operational efficiency and decision-making.
? What We're Looking For:
1. Proven experience in business resource planning or workforce management.
2. Exceptional organisational skills and...