Company Overview
We are Civica, delivering SaaS solutions that help public sector organisations deliver critical services to over 100 million citizens worldwide. With 5,000 public bodies across the globe we support education, health, local government and more.
Why you will love this opportunity
As First Line Sales Manager you will lead a dynamic sales team focused on selling our SaaS solutions into the education sector and wider public sector organisations. You will coach your team, drive performance, and build trusted relationships with decision makers across schools, MATs, and local authorities.
Responsibilities
* Lead, coach, and develop a team of sales professionals targeting public sector customers
* Drive pipeline generation and deal progression to exceed revenue targets
* Support your team in navigating complex sales cycles and procurement frameworks
* Collaborate with marketing and product teams to tailor messaging for the market
* Conduct regular 1:1s, pipeline reviews, and performance check-ins
* Stay informed on education and public sector policy, funding cycles, and digital transformation trends within your sector
Qualifications
* Proven experience in SaaS sales management, ideally within education or catering technology
* Understanding of school operations, catering workflows, and payment compliance
* Strong coaching and mentoring skills with a passion for team development
* Data‑driven mindset with experience using CRM tools (e.g., Salesforce, HubSpot)
* Excellent communication and stakeholder management skills
Whole Self to Work
There is no such thing as the perfect candidate, so if you think you have what it takes but don’t necessarily meet every single point on the list above, please still get in touch. We would love to have a chat and see if you could be a great fit.
Benefits
* 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days
* Days of Difference – up to 3 extra days off for volunteering
* Pension Contributions – 5% employer match to support your future
* Income Protection – up to 75% salary cover for long‑term illness
* Life Assurance – 4× salary tax‑free lump sum
* Critical Illness Cover – £25,000 lump sum (extendable to dependents)
* Private Medical Insurance – fast access to private healthcare
* Health Cash Plan – claim back physio, therapies & more
* Dental Insurance – cover for routine & emergency care
* Affinity Groups – join employee‑led communities
* Bounty Bonus – refer a friend & get rewarded
Employability & Diversity Commitment
At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.
Equal Opportunity Employer Statement
We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function & Industries
* Sales and Business Development
* IT Services and IT Consulting
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