Job Title: Real Estate Claims Handler Casualty
Location: Chelmsford (4 days office-based per week, reducing to 3 after probation)
Salary: £30,000 - £40,000
The Opportunity:
We currently have an exciting opportunity for a Real Estate Claims Handler Casualty to join a leading global Loss Adjusting firm within their Real Estate team, based in Chelmsford.
This role is ideal for someone with strong experience in handling Public Liability (PL) claims and who thrives in a technical and collaborative environment. The role offers exposure to both UK and European claims and the chance to work with a highly respected team in the market.
Your Responsibilities Will Include:
Full cradle-to-grave technical handling of UK and European Real Estate Casualty claims, primarily Public Liability (injury and third-party property damage)
Conducting desktop investigations to assess policy coverage, reserves, and liability
Liaising with insureds, insurers, brokers, adjusters, and other stakeholders to progress claims and deliver excellent service
Managing client accounts and delivering tailored MI reporting
Maintaining accurate records and ensuring compliance with internal and external policies, including GDPR and data protection
Participating in invoicing, billing, and performance tracking
Supporting UK and European Casualty Adjusters and internal Account Management Teams
Producing high-quality reports and formal advice to clients
About You Knowledge and Experience:
Minimum 2 years of experience handling Public Liability claims on a full-handling basis (not just assisting)
Experience must be with an insurer or loss adjuster, not exclusively in a broker setting
Confident handling both injury and property damage claims
Familiar with UK protocols such as the low-value claims portal
Comfortable working independently and as part of a wider team
Strong communication and reporting skills
Self-motivated, with a proactive and detail-oriented approach
Exposure to Real Estate claims or European claims is desirable but not essential
Professional claims qualification (or working towards one) is a plus
European language skills (e.g., Spanish, French, German, Italian) would be advantageous
If you're an experienced PL claims professional looking to join a dynamic and supportive team with real growth potential - apply now!
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