OFFICE BASED ROLE ONLY
Business Support Officer
JM BL 369825
£13.28ph per hour PAYE • 37 hours per week • Contract Length: 7 months
Location: Nettleham, Lincolnshire LN2 2LT
Our Client is seeking an organised and motivated Business Support Officer to provide high-quality business support and administration their Learning & Development (L&D) team.
This role is the first point of contact for the department and will play a key part in supporting the delivery of training and development services. You will ensure a customer-focused approach at all times, working with colleagues, students, partner organisations, and external providers to deliver an excellent learning experience.
Responsibilities
* Provide effective business support to the Learning & Development team, including arranging, administering, and scheduling training courses.
* Maintain accurate and up-to-date records by entering data into internal systems.
* Ensure all information is handled in line with GDPR requirements, including processing personal and sensitive data.
* Support budget management, including raising purchase orders and reconciliation activities.
* Assist with the administration of courses, examinations, and the use of training facilities.
* Prepare management information and performance reports.
* Liaise with stakeholders to ensure timely and accurate communication.
* Support the planning, preparation, and delivery of training courses.
* Identify and suggest opportunities for continuous improvement in L&D processes.
* Provide flexible support across the wider L&D department as required.
Essential Requirements / Qualifications / Training
* NVQ Level 2 in Business Administration (or equivalent), or proven experience in a similar role – Desirable
* Previous experience in an administrative role
* Data input and retrieval experience
* Experience in a customer-focused environment
* Experience within HR or L&D
* Strong organisational skills with the ability to plan, prioritise, and coordinate activities
* Excellent communication skills, both verbal and written
* Confident user of Microsoft Office and database packages
* Awareness and understanding of diversity in the workplace – Essential
* Knowledge of HR functions – Desirable
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