Job Description
Junior IT Infrastructure Engineer
We are looking for someone with a support background who is looking to develop their infrastructure knowledge dealing with issues across the company focused on Active Directory, Windows Server and Exchange.
We are working with a company who need someone to come and be part of a team providing infrastructure support within a European Infrastructure Team, dealing with tickets, supporting business users as well as assisting with the overall operation of the network infrastructure that will include some low level projects.
Although this position is a junior role we are looking for someone who already understands IT infrastructure, ideally 12 months+ within an infrastructure role.
Required Skills and Experience:
* Previous technical support experience, dealing with users and working to SLA’s
* Strong experience of Active Directory, Office365, Exchange and Windows Operating Systems
* Understanding of DNS, DHCP, Network Infrastructures is highly desirable.
* Knowledge of using call logging systems, raising and closing tickets.
* Knowledge of Software and Hardware support, build PCs, installing software/hardware.