Department Student Services
Location Birmingham, West Midlands
Salary £32,006 to £35,331 per annum
Post Type Full Time
Release Date 04 December 2025
Closing Date 23.59 hours GMT on Friday 09 January 2026
Reference BUS25004
Birmingham City University is seeking experienced Personal Assistants to join the newly formed School Leadership teams, where you will be responsible for supporting the School Heads of Department and be a part of our journey to achieve the priorities outlined in the University’s ambitious and future‑focussed Strategic Plan.
We are seeking highly organised and proactive candidates to work closely with the Heads of Department, providing a confidential and high‑level of support. This pivotal role demands exceptional communication and organisational skills, a keen eye for detail, and the ability to manage a dynamic and fast‑paced workload with professionalism and efficiency.
Reporting to the Director of School Operations, you will have the ability to organise your own workload and manage a complex diary, working with the Heads of Department and the Dean’s Executive Personal Assistant to ensure business needs and key university and school‑based activities and deadlines are met. The ability to form positive working relationships with key internal and external stakeholders will be key to your success, as will managing and planning key events.
Key Responsibilities
* Providing a high quality secretarial and organisational support service.
* Effective management of electronic diaries, assessing the priority of appointments and re‑allocation as necessary.
* Providing support for an extensive range of meetings, including scheduling, preparing agendas, pre‑meeting briefings and meeting papers, noting action points and following them up.
* Drafting correspondence, memos and reports, and preparing presentations.
* Acting as a key liaison point between senior managers and other key parties, setting up meetings as appropriate and maintaining good communications.
* Making travel arrangements, booking accommodation and processing claims for expenses.
* Sorting, distributing and responding to incoming mail, or drafting responses, in a timely and efficient manner.
Essential Criteria
* Have previous working experience as a Personal Assistant.
* Possess excellent IT skills including advanced knowledge of word processing, spreadsheet and presentation software packages, preferably Word, Excel and PowerPoint.
* Have experience of electronic diary management.
* Be able to demonstrate excellent team‑working skills and the ability to work collaboratively and cooperatively with colleagues.
* Be able to assimilate large quantities of written and verbal communication quickly in order to produce accurate, timely minutes.
Birmingham City University is deeply committed to equality, diversity and inclusivity at all levels in the organisation, and to addressing underrepresentation in our workforce in order to be truly representative of the community we serve. We welcome applications from all backgrounds and communities for this role, and particularly welcome applications from Black, Asian and Minority Ethnic applicants.
The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to enter the LGPS scheme will be able to do so and will be employed by Birmingham City University directly.
#J-18808-Ljbffr