Motorcycle Aftersales Advisor – Main Dealership
Guildford
£28,000 basic + OTE up to £34,000
Full-time | Permanent | Monday–Friday (8:00am–6pm)
The Role
We’re looking for a passionate and knowledgeable Motorcycle Aftersales Advisor to join a busy and successful motorcycle dealership in Guildford.
This is an exciting opportunity for someone with a background in motorcycle parts, service, or aftersales who’s ready to take the next step in their career. You’ll provide expert support to customers, deliver outstanding service, and help maximise aftersales performance across the department.
Key Responsibilities
* Greet and assist customers both face-to-face and over the phone
* Handle service, parts, and repair enquiries efficiently and professionally
* Advise customers on required work and future maintenance needs
* Process parts orders, match stock to job cards, and manage back orders
* Collect payments for completed service and repair work
* Accurately record customer and vehicle information in dealership systems
* Maximise workshop loading and overall department profitability
About You
* Previous experience in a motorcycle or automotive service/parts role
* Strong mechanical or technical understanding of motorcycles
* Excellent communication and customer service skills
* Confident multitasking in a busy dealership environment
* Experience using Kerridge/ADP systems an advantage
* Enthusiastic, professional, and passionate about motorcycles!
Benefits
* £28,000 basic + OTE up to £34,000
* Monday–Friday working hours (no weekends)
* Manufacturer and product training
* Career progression within a respected motorcycle dealership
* Staff discounts and company benefits package
Apply today to join a leading motorcycle dealership in Guildford as a Motorcycle Aftersales Advisor and turn your passion for bikes into a rewarding career