We are seeking a highly capable and experienced Allocation and Verification Team Manager to lead a dynamic team within a busy Housing service at a South London local authority. This is an exciting opportunity for a skilled manager with extensive knowledge of housing allocation policy, legislation, and strategic planning to make a direct impact on housing outcomes across the borough.
The Role:
As the Allocation and Verification Team Manager, you will:
·Oversee the effective delivery of the housing allocation and verification service in line with Part VI of the Housing Act 1996 and the Council's Allocation Scheme.
·Manage the Council's Choice Based Lettings system and related housing mobility schemes.
·Lead the coordination of medical assessments, exceptional housing cases, and innovative housing initiatives.
·Drive performance improvements, manage key partnerships (including with Registered Providers), and ensure fair and efficient use of available housing stock.
·Provide strong leadership to a multidisciplinary team, with responsibility for budgets, planning, and service development.
·Produce high-quality reports and briefings for senior management and elected members.
·Ensure the delivery of a customer-focused and compliant service.
Key Responsibilities Include:
·Managing the housing register, verification, and nominations process.
·Leading on complex and exceptional cases outside the standard allocations scheme.
·Developing and maintaining effective working relationships with housing associations and mobility scheme providers.
·Ensuring compliance with housing law, policies, and safeguarding obligations.
·Driving innovation in housing options and service delivery.
Requirements:
·Proven experience managing housing allocation or related services within a local authority setting.
·In-depth knowledge of housing legislation, especially the Housing Act 1996 (Part VI).
·Strong leadership and team management skills.
·Experience managing budgets, reporting on KPIs, and working with senior stakeholders.
·Ability to develop and implement policies, service improvements, and effective performance management.
·Enhanced DBS required (must be current or be willing to obtain prior to start).
How to Apply