Customer Service Administrator. Bury. £28k - £30k doe - parking and 25 days hol + BH's! An experienced Customer service professional is required to join a successful and expanding firm based at their spacious, modern offices in Bury. Duties will include; * Processing customer orders onto CRM system via phone and email * Investigating and resolving queries and complaints * Checking stock availability, lead times, prices and arranging deliveries * Liaising with other departments to ensure the efficiency of the customer experience * Being involved in team meetings to discuss and analyse customer feedback surveys and take action on any findings where improvements could be made * On occasion, you may be required to visit clients ( driving an advantage ) To be successful, you will have previous/recent order processing experience, be familiar with CRM systems, have excellent communication skills and be a strong team player. Please forward your CV for immediate consideration, I look forward to hearing from you. Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted. Follow us on LinkedIn and Facebook for updates, recruitment information, new vacancies and more...