We're currently looking for a Part time Supervisor to join our busy indoor Play Centre.
The focus of our business is Children's soft play, Cafe and Children's Parties including Private Hires and Laser Parties.
You'll support the Operations manager and other supervisors in motivating, managing and developing the team within the Soft Play Centre to maximize the customer experience. You will work in a fun, vibrant atmosphere which sometimes does get noisy
Our customers visit our centre to relax, drink and eat whilst their children can play and have fun in a safe environment. The role of our Supervisors is to make sure our customers receive excellent service at all times. In order to deliver that aim, we need the right people to take the lead, inspiring and motivating the team to deliver high standards of customer service and in a safe environment.
Key Experience, Knowledge and Skills:
The ideal candidate will have team leading or supervisory experience within a retail/cafe/restaurant or leisure facility. However we will be providing full training for this role regardless of your previous experience. We do expect candidates to have good organisational skills, a positive and cheerful attitude and confidence as this role will involve staff management and dealing with customer experiences.
Key Skills:
* Committed to achieving and sustaining exceptional customer service standards
* Enthusiastic and flexible with a positive attitude
* Ability to work under pressure
Key Responsibilities:
* Manage and supervise colleagues during your shift (including key holder responsibilities).
* Be a role model and lead the team to work together to provide an exceptional customer experience.
* Support the management of the centre when on shift with the effective running of the centre.
* Food Preparation and leading the kitchen staff when needed.
* Ensuring all health & safety standards are adhered to.
* Managing Stock Control.
* Advertising and promoting special events.
Hours: 24 Hours a week including weekends with potential for overtime during school holidays.
* Competitive salary
* Training, uniform and discounted meals provided
* Opportunity to study for relevant further management/team leading qualifications through local colleges.
If you think you have what it takes, please email your cv and covering letter letting us know why you think you are right for the job. We will only consider applicants who send a cover letter and have a minimum 2 years experience in team leading or above.
We look forward to hearing from you
Job Type: Part-Time,
Job Type: Part-time
Pay: £12.25-£13.50 per hour
Benefits:
* Discounted or free food
* Employee discount
* On-site parking
Work Location: In person