Job Overview
We are looking for an enthusiastic and motivated individual to join our team as a Ward Clerk at Melton Community Hospital. Ward Clerks are a vital part of our very busy inpatient multi-disciplinary teams. You will often be the first point of contact on the telephone or face to face for visitors, relatives and external clinicians so you will be responsible for providing an excellent first impression. The ward provides sub-acute care, complex rehabilitation and palliative care. You will always be visible and a source of knowledge and support for staff to ensure the smooth running of the ward.
The post available is 15 hours per week which would be worked over two days. The rota covers 08.00-16.00 Monday to Sunday so your shifts would be between these times.
If you are highly organised, have excellent communication skills and enjoy working with people then this role is for you!
The ward is one of thirteen which form the Trusts Inpatient Community Health Services Division. You are welcome to visit during the application process to give you an insight to the role. If you would like to arrange a visit, please contact - jacqueline.mitchell17@nhs.net.
Free parking is available on site.
The local bus transport network has a stop close by.
The Trust encourages a healthy work life balance and flexible working opportunities are available.
Job Description Summary (Main duties and responsibilities)
* To be the first point of contact for relatives and carers, answering telephone calls with patience and understanding.
* Providing day to day administrative and clerical support to the multi-disciplinary team.
* Supporting the staff to maintain excellent standards of record keeping, ensuring that all admissions and discharges are recorded correctly.
* Answering queries from visitors to the ward including professionals, signposting to other members of staff as required.
* Exposure to distressing or emotional circumstances may occur indirectly.
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information including AI in our recruitment process can be found in the Information for Applicants document attached.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.