Overview
Travel Consultant – Base Salary to £27,000 + Great Benefits. Hybrid – Hertfordshire. Our client is an award-winning luxury B certified corporation tour operator who specialise in the niche travel area of adventure and activity-based holidays. They work with both direct clients and the travel trade and are seeking highly motivated, service-driven candidates who can multitask and work in a fast-paced environment. The role combines both sales and providing the very highest levels of customer service with a major focus on attention to detail.
Responsibilities
* To handle inbound calls from both direct clients & Travel agents in a professional manner
* To maximize every sales opportunity to excel both revenue and conversion targets
* Accountable for booking a range of holiday types across multiple destinations
* To deliver exceptional customer service to discerning, loyal customers who book high value trips
* Capable in managing Pre-Departure Courtesy calls & provide updates to affected bookings
Experience and Qualifications
* Previous sales/reservations or customer service experience gained within the travel industry.
* Travel and Tourism graduates or those with travel qualifications with good customer services skills will also be considered
* Exceptional sales and customer service skills
* Excellent written and oral communication competency
* High quality attention to detail
* A willingness to take responsibility and to work as a part of a close team
* Ability to work in a fast paced environment.
Salary and Benefits
* Base Salary to £27,000 depending on experience.
* 25 days annual leave plus BHs as well as the option to purchase additional leave
* Travel discounts and fam trips
* Discounted gym membership
* Online shopping discounts
* Hybrid Working
* Ongoing training & development
How to apply
To apply for the Travel Consultant role, please submit your CV and a member of the team will be in contact to discuss the role and company in more detail
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