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Digital learning administrator

Carmarthen
Hywel Dda University Health Board
Posted: 20 October
Offer description

This post is a Fixed Term for 6 months until 22.05.2026. This post is fixed term due to maternity cover.

If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

Are you passionate about education and technology? We are seeking a skilled Digital Learning Administrator to join our innovative team, streamlining operations and maximising efficiency using the latest digital tools. If you thrive in a fast-paced environment and have knowledge of the Microsoft power platforms, this is the role for you! You'll play a crucial role in, managing course bookings, liaising with trainers and signposting learners, all whilst ensuring seamless user experiences. If you have a knack for organisation, utilising technology, and a passion for empowering learners, we want to hear from you.

Why you should apply:

* Innovation at the Core: Be part of a team that values innovation and embraces the latest digital developments.
* Professional Growth: Enjoy continuous learning and development opportunities to expand your skills and knowledge.
* Collaborative Culture: Work in a collaborative environment where your ideas are valued, and teamwork is key to success.

This role is based at our training facility in Carmarthen.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.


Main duties of the job

Support in the arranging and facilitation of digital learning events, advising staff on the appropriate processes

To assist the Learning and Development department in general administration duties, ensuring a professional and confidential service at all times.

Support the Digital Learning Coordinator and the Digital Learning Officer in the planning of a full range of Learning & Development training and education opportunities.

Assist with the administration of training courses and support individuals booking/accessing their own courses and advising them of the correct course.

To provide specialist data and information in relation to training by extraction and manipulation to inform training needs.

Advise staff on the process for completing e-learning modules

Be responsible for accurate data entry on the computerised training database for all Health Board Staff

Assist staff to view competency levels of mandatory training.


About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

* Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
* Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
* Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
* 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
* Numerous mental health and learning disabilities services


Job responsibilities

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 30.10.2025


Person Specification


Qualifications and Knowledge

* Recognised qualification in computing or related discipline to NVQ 3 level or equivalent level.
* Knowledge of range of administrative and clerical procedures
* Knowledge of national NHS databases
* Educated to a diploma level.


Experience

* Considerable experience of working in an administrative capacity including data processing
* Experience of working with IT systems i.e. databases
* Ability to extract and analyse data
* Experience of working in an educational environment
* Experience of working in the NHS


Language Skills

* Welsh Speaker (Level 1)


Other

* Ability to travel to other NHS sites in a timely manner.
* Flexible approach to the needs of the service


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£25,313 to £26,999 a yearper annum (pro rata if part time)

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