Company Description Ramora Limited provides a range of services including building cleaning, street cleaning, professional facilities, industrial cleaning, and building refurbishment. Employing the latest international cleaning technology, we aim to offer effective cleaning services without harmful chemicals or abrasive techniques. We pride ourselves on the highest levels of service, ensuring a stress-free external facilities management experience for our clients. Role Description This is a full-time on-site role for an Operations Director at Ramora Limited, located in Royal Sutton Coldfield. The Operations Director will oversee daily operations, manage teams, and ensure efficiency in service delivery. Responsibilities include monitoring operational performance, budgeting, and maintaining high customer service standards. The role involves coordinating with various departments and stakeholders to ensure smooth and effective operations. Qualifications Skills in Operations Management and Budgeting Strong Analytical Skills and Team Management abilities Exceptional Customer Service skills Excellent communication and leadership abilities Ability to work on-site in Royal Sutton Coldfield Bachelor's degree in Business Administration, Management, or related field preferred Experience in the facilities management or cleaning industry is a plus