We're looking to recruit an experienced and proactive Neighbourhood Officer in Liverpool to support our social housing client on an ongoing, temporary contract until at least June 2026. This is a hybrid role and an excellent opportunity for someone who's got proven experience in tenancy management, community engagement and delivering high-quality neighbourhood services.
Key responsibilities:
* Manage your own patch of properties within a designated area
* Build and maintain positive relationships with tenants, community groups and stakeholders
* Respond to tenancy issues, including ASB investigations, safeguarding concerns, tenancy breaches and low level arrears
* Carry out estate inspections to ensure neighbourhoods remain clean, safe and well maintained
* Conduct tenancy management duties such as sign-ups, exchanges, audits, welcome visits and reviews
* Work collaboratively with internal and external teams to deliver a customer-focused service
What you'll need to succeed
* Previous experience in a housing/tenancy management role, with a good understanding of housing legislation and tenancy management processes
* Experience of managing low level ASB and arrears
* Excellent communication and interpersonal skills
* Driving licence with business insurance and access to own vehicle
What you'll get in return
* Weekly pay
* Competitive hourly rates
* Hybrid working
* Option to be paid PAYE or Umbrella
* Mileage reimbursement
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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