Background to the Role
We are expanding our Digital Capability to support a portfolio of business‑critical Digital Channels programmes. This permanent role will augment multidisciplinary teams delivering high‑impact digital services and may support work across multiple products and service areas.
You will contribute to services currently in Alpha, Private Beta, and Live phases, helping design intuitive, accessible, and visually consistent user experiences.
About the Role
We are looking for a skilled Interaction Designer / Graphic Designer to design clear, accessible, and engaging user experiences across complex public sector services.
You will work closely with user researchers, content designers, developers, and product managers to create intuitive interfaces, service journeys, and visual assets that meet user needs and comply with GDS standards.
Key Responsibilities
* Design intuitive interaction flows, interfaces, and layouts for digital services
* Produce high‑quality visual and graphic design assets aligned with service standards
* Translate user needs and research insights into effective design solutions
* Create wireframes, prototypes, and high‑fidelity designs
* Ensure designs meet accessibility and usability standards
* Collaborate within multidisciplinary Agile teams
* Support iteration and continuous improvement based on user feedback
* Contribute to design systems and maintain visual consistency across services
Skills & Experience
* Proven experience as an Interaction Designer and/or Graphic Designer on digital products
* Strong understanding of user‑centred design principles
* Ability to communicate and justify design decisions clearly
* Experience working in Agile, multidisciplinary teams
* Strong skills using design and prototyping tools (e.g. Figma or similar)
* Experience working on public sector or GDS‑aligned services
* Familiarity with design systems and service patterns
* Experience contributing to live or large‑scale digital services
Diversity & Inclusion
At Scrumconnect Consulting, we believe that diversity drives innovation. We are committed to creating an inclusive environment where every individual is respected, valued, and supported. We welcome applications from candidates of all backgrounds and experiences, and we actively encourage applications from women, people with disabilities, underrepresented communities, and those seeking flexible working arrangements.
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