Mid and South Essex NHS Foundation Trust
Support Medical Secretary
The closing date is 21 May 2026
Step into a key administrative role at the heart of our Oncology Department, where your work will directly contribute to delivering exceptional patient care. As the central point of coordination, you will provide a high‑quality, efficient administrative service that keeps the department running smoothly and supports both patients and clinical teams.
You will work closely with a wide range of professionals, liaising confidently with the multi‑disciplinary team, internal departments and external agencies to ensure seamless communication and continuity of care. Your organisation, attention to detail and proactive approach will help us maintain the highest standards of service, ensuring every patient has a positive and well‑supported experience from start to finish.
Please note we are unable to sponsor this post.
Main duties of the job
Join our busy, high‑performing administrative team and play a vital role in keeping our clinical services running smoothly and efficiently. You'll independently prioritise your workload, ensuring tasks are completed within agreed timescales while responding promptly and professionally to both telephone and face‑to‑face enquiries. As the first point of contact for many patients and clinicians, your communication skills will help create a seamless and supportive experience for everyone you assist.
You will manage a wide range of administrative responsibilities, including handling correspondence in a timely manner and maintaining accurate, up‑to‑date Electronic Patient Records in line with Trust policies. You'll work confidently with the DIT3 system to check and print letters, as well as scan and process confidential information with the highest level of accuracy and discretion.
Strong, effective communication is central to this role, and you'll liaise daily with consultants, GPs, patients and wider clinical teams to make sure information is shared quickly and clearly. With your attention to detail and commitment to high standards, you will help ensure the smooth and efficient delivery of patient services.
Person Specification
Qualifications
* AMSPAR Level 3 Medical secretary diploma or equivalent
* RSA Typewriting level 3 or equivalent
* GCSE or equivalent in English and Maths
* NVQ level 3 Business administration and/or Customer Care
Experience
* Proven experience of working as a secretary in a busy environment
* Experience of Careflow/ACP/ICE/DIT3
* Previous NHS experience
* Digital Dictation and/or voice recognition
* Proof reading skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 a year Per Annum (Pro Rata for Part Time)
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