Assistant Medical Secretary - Podiatric Surgery (INTERNAL)
Do you enjoy a challenge and like working in a busy environment? We are looking for a full-time Assistant Medical Secretary to work within our Podiatric Surgery team based at Ruckhall Lane - Belmont.
The role is varied and there is a requirement to support and cover our Reception from time to time.
This is a busy department and the post holder must have the ability to work under pressure. Previous experience in Healthcare Admin is desirable but not essential.
The post holder will be expected to be highly motivated, organised and have excellent communication skills.
Main duties of the job
* Audio typing and reviewing patient letters and reports from digital dictation
* Forwarding letters/reports by either: - post, telephone or e-mail as required.
* Answering departmental phone calls in a courteous and professional manner.
* To liaise with patients and provide non clinical advice such as dates and times of clinic appointments.
* To be able to assess nature of enquiry and deal with appropriately, asking advice from the Band 4 Medical Secretaries if necessary.
* Open, prioritise and date stamp mail daily.
* To use own initiative and manage own work load under the guidance of the Band 4 Medical Secretary.
* Ensure all patient notes retained in the office or sent out of the office are traced on Patient Administration System (EPR Maxims).
* Ensure the patients record on maxims is complete, correspondence scanned onto Maxims and follow-up action is taken.
* Obtain urgent radiology reports off the computerized reporting system when required.
* Maintain an up-to-date knowledge of Departmental procedures.
* Obtain patients' hospital notes from Health Records and other Departments.
* To understand the 18 week pathway for patients and undertake any relevant training required.
* To be able to undertake validation and 18 week tracking of patients with the guidance of the Band 4 Medical Secretary.
About us
Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT, the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.
Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.
We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we'd want for our family and friends.
More than 3,500 people work for the Trust - they tell us it's a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.
We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.
Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."
Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time...all the time.
Job responsibilities
For more information about the role and responsibilities please see the attached job description and person specification.
Person Specification
Education & Qualifications
* GCSE in English and Mathematics or equivalent
* RSA stage 2/3 or equivalent Medical Typewriting/Word Processing skills
Skills, Knowledge & Abilities
* Ability to organise, prioritise and manage workload without supervision
* Ability to meet tight time schedules and deadlines
* Understanding of Health Records
* Medical terminology
Experience
* Previous secretarial experience or equivalent
* Working under pressure
* Audio-typing
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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