Job Summary
The Door Supervisor plays a crucial role in ensuring the safety and security of premises, patrons, and staff. This position involves monitoring the entrance and exit points, managing crowd control, and maintaining a safe environment for all visitors. The Door Supervisor will be responsible for enforcing venue policies and procedures while providing excellent customer service.
Responsibilities
* Monitor and control access to the venue, ensuring only authorised individuals enter.
* Conduct regular surveillance of the premises using CCTV systems to identify any suspicious behaviour or potential threats.
* Implement crowd control measures during busy periods to maintain order and safety.
* Respond promptly to incidents or emergencies, providing first aid when necessary and liaising with emergency services as required.
* Collaborate with management to enforce venue policies regarding age restrictions, dress codes, and conduct.
* Assist in loss prevention efforts by identifying and addressing theft or misconduct within the venue.
* Maintain a professional appearance and demeanour at all times while representing the venue positively.
Skills
* Proficient in surveillance techniques and familiar with CCTV operation.
* Strong knowledge of first aid practices and emergency response protocols.
* Excellent observational skills with the ability to remain vigilant in high-pressure situations.
* Effective communication skills, both verbal and written, to interact with patrons and staff clearly.
* Ability to work independently as well as part of a team in a fast-paced environment.
* Strong problem-solving skills to address issues efficiently as they arise.
This role is essential for maintaining a safe atmosphere within the venue while ensuring an enjoyable experience for all guests. Candidates should possess a proactive attitude towards security and customer service, making them an integral part of our team.
Job Types: Full-time, Part-time, Temporary, Zero hours contract
Pay: £12.00-£15.00 per hour
Language:
* English (required)
Work Location: In person