We’re looking for a proactive Operations Coordinator to join a growing technology company in Didcot. In this role, you’ll be the link between clients, engineers, and support teams—keeping projects on track, resolving issues efficiently, and ensuring excellent customer experiences. What you’ll do: Manage and update the service ticketing system Coordinate engineers and schedule on-site visits Handle client calls and emails, ensuring issues are logged and resolved quickly Arrange spare parts, repairs, and warranty claims Support service reporting, client reviews, and team meetings Work closely with internal teams and third-party suppliers What we’re looking for: Strong organisational and communication skills A team player with a problem-solving mindset Ability to manage multiple tasks and deadlines Experience in a service coordination, scheduling, or client support role (AV/tech background a plus, but not essential) What’s on offer: 25 days holiday bank holidays Pension contribution scheme Private healthcare & life assurance Laptop, phone & all necessary IT equipment Modern, flexible working environment If you’re organised, customer-focused, and thrive in a fast-paced environment, we’d love to hear from you. If you would like to know how we will store and process your data, please visit The Recruitment Groups home page to read our GDPR Data Protection Statement. For more information and to apply, get in touch with our Oxford branch or click 'Apply Now' to submit your application. We wish you the best of luck in your job search