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Governance assurance administrator

Lichfield
St Giles Hospice
Posted: 23 August
Offer description

Contract type

Permanent

Location

Whittington

Hours

Full time (37.5 hours per week)

Annual salary

B1 £25,263.19 to £26,651.49

Review date

07/09/2025



The Governance Assurance Administrator role supports St Giles Hospice Group and non-clinical governance with vital administrative tasks. The role is pivotal in ensuring and maintaining high standards of operational governance.



You will provide administrative and coordination support for the governance processes to ensure the effectiveness of the operational governance framework.



You will be responsible for a wide range of end-to-end administrative tasks, coordinating and facilitating meetings, and associated reporting related to operational governance and assurance activities, ensuring compliance with policies, procedures and regulations.



Qualifications

Desirable

· Educated to A-Level grade C or above, or equivalent qualification



Knowledge and experience

Essential

· Experience of working with and providing high level administrative support to Senior and Executive management

· Experience of diary management for multiple colleagues/senior management team

· Experience in assisting with projects, tracking progress, and supporting cross-functional teams

· Excellent working knowledge of good governance practices in an organisation

· Familiarity with yearly committee meeting yearly cycle, meeting organisation, and robust minute taking

· Experience of producing complex information in a straightforward and easy to understand format e.g. governance committee documentation/supplementary papers, policies, reports and presentations

· Proficiency in Microsoft Office Suite (Outlook, Word, Excel, and PowerPoint) and other relevant office software

· Experience of working with staff at all levels of seniority

Desirable

· Understanding of the requirements for managing and protecting information and the ability to maintain the confidentiality and security of data at all times

· Experience in ensuring compliance with the legal and regulatory frameworks applicable to an organisation, such as the Health and Safety Executive, the Care Quality Commission etc.

· A good understanding of the health and social care environment and the roles and responsibilities within it

· Experience/knowledge of risk management



Values

· Exhibits our hospice values and behaviours



Skills

Essential

· Excellent written and verbal communication, with the ability to interact with senior leaders and external stakeholders professionally

· Ability to manage multiple priorities, meet deadlines, and maintain accuracy under pressure

· A meticulous approach to handling tasks and managing complex diaries and documents

· Experience in handling sensitive information with the highest level of confidentiality and professionalism

· Ability to prioritise schedules, highlight potential clashes or concerns, and forward plan meetings and documentation for SLT

· Ability to work on own initiative, working under minimum supervision and at pace

· Ability to make decisions on difficult and contentious issues where they may be several courses of action, knowing when to escalate

· Ability to inspire confidence of colleagues, particularly senior management

· Effective organiser, planning ahead to meet deadlines for report production and meetings

· Attention to detail and accuracy

· Problem-solving and analytical skills



Personal Attributes

· Empathetic

· Emotionally intelligent

· Team player

· Able to work under pressure

· Collaborative

· Professional and courteous manner

· Ambassador for St Giles Hospice



Other requirements

· Valid driving licence

· Eligibility to work in the UK

· Please note that St Giles Hospice does not hold a sponsorship licence and is therefore unable to accept sponsorship requests



Just so you know:

This post is subject to a Disclose and Barring Service (DBS) check.



We may review applications before the application review date, however, if you apply after the application review date, your application may not be considered. We will accept applications until we have successfully filled the role; this may be earlier than the closing date.



If you have not heard within 14 days of the application close date, then please consider that your application has been unsuccessful at this time.



As part of your application your data will be managed in line with St Giles Hospice Privacy Policy and kept for 6 months. If you would like to see this in full, please visit our website for our Privacy Policy. This is in extension to Charity Job Privacy Policy.

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