Overview
You will work closely with the General Manager, Head Chef and Restaurant Manager to ensure that all of our guests receive excellent food & drink, quality & efficient service standards and in a warm & friendly environment.
Responsibilities
* Drive a culture of learning & development across your bar team to better enhance the guest experience and our team's job satisfaction scores. Conduct monthly team meetings, 121s and personal development reviews, focusing on our team is a priority to ensure they are well supported and motivated in their roles.
* Manage all areas of the bar including the monitoring of ticket times (dispense & delivery), stock control, cellar management, ordering, waste & margin control whilst ensuring adherence to our policies and procedures.
* Manage staffing levels in line with budget to create rotas that maximise the efficiency of both the main bar & cocktail bar.
* Enhance current processes and ways of working to better the overall operation of the bars - whether it is the perfect Cappuccino made by our baristas, an ice-cold Mojito from our cocktail specialists or a pint of Estrella from our main bar, we are striving for excellence in everything we do, and the team need your support to get them there!
* A positive and energetic person, driven to consistently provide a 'WOW' service for all our guests.
* Somebody who naturally aligns with our values, which are to be warm & friendly and genuinely 'guest-obsessed'.
* An experienced bar manager, who enjoys working in a high volume, fast paced environment.
* Somebody who shares our passion for Chilled Pubs and is genuinely excited to be part of our team.
* Somebody with a flexible approach to work, this isn't a typical 9-5 role, and both evening and weekend work will be required.
What the role entails
* Leading by example to maximise our guest & team experience is at the heart of this role - through your leadership, our aim is to have a highly skilled & motivated team that in turn, offers our guests a unique and thoroughly enjoyable experience.
Benefits
* A competitive & industry leading salary is available for this position, dependent on previous experience.
* 28 days paid holiday.
* Christmas and New Year’s Day off, every year!
* Your birthday is a PAID DAY OFF
* Up to 50% discount across all Chilled Pubs
* A sociable team where you'll become part of the family.
* Instant access to Wage-Stream (you can access your salary early essentially)
* Monthly incentives, yearly 'Dennis Awards' dinners, and company wide competitions to win tickets to some of the biggest music shows in the UK.
* Pension scheme (opt in / out) available after 3 months employment.
* Career development opportunities - whether this is in-house, externally delivered training programmes, or via our Apprenticeship partner (Lifetime), we have a real appetite at Chilled Pubs to 'growing our own' future leaders.
* Wine Club! Huge discounts on wine for Chilled Employees
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