About this Position
Join us as an Admin Support Assistant and get the opportunity to become a game changer for our team, working alongside professionals from diverse backgrounds to achieve common goals and drive organizational success. This is how you can dare to make an impact:
What you'll do
* The role is a 12-month fixed-term contract (FTC).
* Process customer claims based on agreed commercial terms from validation to customer payment in a timely manner.
* Track request statuses and communicate updates to relevant colleagues regarding the status and timelines.
* Process ambassadorial invoices and collaborate with Education and Marketing to track and manage resolution times.
* Support department and business administration tasks.
* Provide coverage for other members of the Business Intelligence team when required.
* Manage process timelines with key stakeholders across departments.
* Support all departmental processes.
* Propose and implement business process improvements.
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