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Job overview
Are you passionate about developing others and improving patient care through high‑quality discharge practice? As the Practice Education Facilitator (PEF) within the Integrated Discharge Service (IDS) at North Bristol NHS Trust, you’ll shape how our workforce grows, learns and delivers for our patients.
This is an exciting opportunity to influence service quality, support staff across all levels, and drive a culture of continuous learning and compassion. Working within a dynamic multidisciplinary environment, you will help ensure patients experience safe, timely and effective discharge planning.
If you’re motivated by developing people, enhancing practice and making a meaningful difference to patient flow and outcomes, we would love you to join our forward‑thinking IDS team.
Main duties of the job
In this role, you will:
1. Lead education, training and development initiatives for IDS staff, including structured induction, competency development and ongoing coaching.
2. Support staff at all levels to build confidence and capability in complex discharge planning.
3. Work closely with IDS operational leads, ward teams and community partners to identify learning needs and deliver high‑quality educational support.
4. Provide supervision, mentorship and assessment to ensure safe, effective and evidence‑based discharge practice.
5. Promote a positive learning culture, champion best practice and contribute to quality improvement across the service.
We are looking for someone who brings:
6. Strong teaching, coaching or facilitation skills.
7. Excellent communication and interpersonal skills.
8. Experience in discharge planning within an acute setting.
9. The ability to work collaboratively with multidisciplinary teams.
10. A passion for developing others and improving patient outcomes.
Working for our organisation
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Detailed job description and main responsibilities
As the Practice Education Facilitator, you will play a central role in supporting the delivery of safe, evidence‑based discharge practice across the Integrated Discharge Service. Key responsibilities include:
Education & Workforce Development
11. Plan, deliver and evaluate induction and development programmes for new and existing staff.
12. Provide one‑to‑one coaching, mentoring and skills development using adult learning principles.
13. Support the creation, implementation and review of competency frameworks and educational resources.
14. Facilitate a variety of learning opportunities, including simulation, case‑based learning and reflective practice.
Practice Support & Quality
15. Provide direct supervision and assessment of staff practice against agreed standards.
16. Support the development of practice guidelines, protocols and evidence‑based educational materials.
17. Contribute to service audits, quality improvement initiatives and workforce capability planning.
18. Act as an educational resource for staff needing additional support or performance management input.
Leadership & Collaboration
19. Work as part of the IDS leadership team alongside operational leads, matrons and system partners.
20. Build strong relationships across acute wards, the Transfer of Care Hub, community teams and social care colleagues.
21. Participate in committees, working groups and service development activities to enhance discharge pathways.
22. Uphold Trust values, act as a positive role model and promote learning, reflection and continuous improvement.
Working Environment
23. Based primarily at Southmead Hospital, with work across clinical and office settings.
24. Independent working alongside close collaboration with multidisciplinary teams.
25. Occasional requirement to deliver difficult feedback, challenge poor practice or support staff in sensitive situations, always in a professional and supportive manner.
Person specification
Education, Training, Qualifications
Essential criteria
26. NMC / AHP / Social Work registration in the UK
27. Evidence of continuing professional development
Desirable criteria
28. Teaching / Mentor / Coaching / Assessor qualification
Experience
Essential criteria
29. Experience at Band 6 with evidence of complex discharge planning
30. Evidence of supporting staff in achieving learning programmes and goals.
31. Evidence of supporting staff in performance management
32. Proven ability to work in a team and engage with other internal / external teams and services
Desirable criteria
33. Previous experience working in a PEF or similar role
Knowledge / Skills / Abilities
Essential criteria
34. Excellent Teaching / Coaching / Assessing skills and ability to coordinate teaching programmes
35. Able to act as a professional role model
36. Ability to organise own work schedules, meet targets and devise objectives
Desirable criteria
37. Knowledge of teaching and facilitation theory and methodology
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT’s workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.