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Clinical Operational Lead - Proactive Care Team
Band 8a
Main area nursing / physio / OT Grade Band 8a Contract Permanent Hours
* Full time
* Part time
* Job share
37.5 hours per week (Service operates Monday - Friday 8-6, some flexibility on distribution of hours over the week for the right candidate, but will be within these hours.) Job ref 824-HERTS-7300015
Site Hemel Hempstead Hospital Town hemel hempstead Salary £55,877 - £62,626 Per Annum, inclusive of HCAS pro rata for part time Salary period Yearly Closing 08/07/2025 23:59
Central London Community Healthcare (CLCH) is one of the largest community healthcare organisations in London and Hertfordshire, providing our services to diverse communities/boroughs in 11 London Boroughs - Barnet, Brent, Ealing, Hammersmith & Fulham, Harrow, Hounslow, Kensington and Chelsea, Merton, Richmond, Wandsworth, Westminster - and Hertfordshire.
We are rated Good by the Care Quality Commission and are ranked among top NHS employers. Community healthcare is our focus and our passion. We champion the role of community health professionals to make sure our patients get great care closer to home.
Job overview
We are recruiting a passionate and proactive Clinical and Operational Lead for a new Neighbourhood Proactive Care Service.
This is an exciting opportunity to play a key role in a new team delivering community-based, person-centred care for residents. T he focus will be on holistic assessments, care coordination, addressing health inequalities and delivering on the strategic ambition of a ‘ neighbourhood health service ’. This role will have both an operational management and patient facing element .
This service will see the shift from reactive care to proactive identification by using risk stratification searches within Primary Care records. The searches will identify a cohort of patients who would benefit from targeted i ntervention to improve outcomes, their overall experience and reduce the likelihood of further unplanned admissions. The service will operate alongside a number of other acute and community services, with the ability to step patients up in to appropriate services - including the highly successful virtual ward models in South and West Hertfordshire .
This role presents as an excellent opportunity to work in a topical area of service delivery within the NHS right now and will provide the opportunity to gai n service development skills .
Main duties of the job
You'll be responsible for operational delivery of the service, leading and managing a multi disciplinary team.
You will be working closely with a programme manager, testing new models of care, identifying interventions which make the most difference to this patient cohort, and evaluating the success of the service. Clinically, you will be from a nursing, physiotherapy, or occupational therapy background and will have appropriate clinical experience to be able to support a cohort of residents with moderate to severe frailty who have had 2 or more unplanned admissions within the last year.
Working for our organisation
Just as we care about our patients’ wellbeing, we care about yours!
We can offer you:
* A comprehensive induction into the community service followed by a local induction to introduce you to the role
* Car lease scheme *T&C’s apply
* Flexible working options
* Training, support and development in your career
Detailed job description and main responsibilities
A full job description and person specification are listed in the attached document. Please review your suitability for the post against the listed requirements.
Person specification
Education/Qualification
* Registered allied health care professional or registered nurse
* Degree/ masters level qualification relevant to community practice or Evidence of recent CPD
* Post-graduate management and/or leadership training
* Clinical supervisor training
* Specialist Community Practitioner/District Nursing qualification
* Non medical prescribing
Experience
* Significant post-qualification experience in a relevant clinical field
* Demonstrate broad experience post registration working in a variety of clinical settings.
* In depth experience of working within multi agency / multi-disciplinary team
* Experience of working with single assessment process
* Experience participating in a research or audit project and implementing full audit cycle
* Experience in mentorship role
* Experience of leading and managing a team
* Experience of managing a budget
* Experience of managing and investigating complaints
* Experience of managing and investigating serious incidents
* Experience of undertaking service analysis / deep dive reviews.
Skills and Knowledge
* Experience of implementing change management programmes e.g. service development
* Demonstrate advanced leadership & management skills
* Advanced computer literacy
Other
* Experience of electronic clinical systems
* UK Driving License and access to a car
* Experience of delivering a mobile working solution
Due to the high number of applications that are received for some posts we may close this vacancy before the advertised closing date. Therefore please apply for this post as soon as you can, if you are interested and you meet the requirements of the Person Specification.
Only those candidates who clearly demonstrate how they meet the person specification will be shortlisted for this job.
Interview arrangements will be communicated via email so please check your email regularly following the closing date.
At CLCH we appreciate and are proud of the diversity in the communities we serve and the workforce we employ. Applications are open and welcome to anyone, regardless of your age, sexual orientation, gender identity and expression, ethnicity, religion, and disability.
We are proud to say that we follow the workforce race equality standard and 28% of our senior staff (8A and above) are from a BAME background. CLCH also has active BAME and LGBTQI networks:
Disability and Wellbeing Network (DAWN)
Race Equality Network
Rainbow Network which supports LGBTQI staff.
Each network has a champion who is an executive director at the Trust and they hold regular meetings to discuss issues and make plans to improve CLCH.
Employer certification / accreditation badges
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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