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Location:
Kingston Upon Hull, United Kingdom
Job Category:
EU work permit required:
Yes
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Job Reference:
BBBH76197_1748953490
Job Views:
39
Posted:
03.06.2025
Expiry Date:
18.07.2025
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Job Description:
Role: Field Service Engineer (Print / Photocopiers)
Location: Hull / Humberside
Company Overview:
TXP are actively seeking a skilled MFD/ Copier Technician or a Field Service Engineer (FSE) with transferable skills from sectors such as EPOS, ATM, or IT Hardware. The role involves servicing and maintaining high-end, quality Photocopiers/MFDs to ensure customer satisfaction.
Key Responsibilities:
* Maintain and repair a full range of MFP & Production Print equipment according to technical specifications.
* Respond to field technical calls at client premises as directed, ensuring timely and efficient on-site repairs.
* Maintain accurate technical records using PDA service support tools and communicate with call control as needed.
* Organize and maintain a vehicle or on-site spare parts kit to minimize Return to Fit (RTF) calls. Ensure tools, technical manuals, and other equipment are available, complete, and in safe condition.
* Manage cloud-based digital document repository access through regular online synchronization of provided laptop tools.
* Ensure the company vehicle is maintained according to procedures and kept clean and presentable.
* Maintain accurate work expense records and submit them with receipts on time.
* Attend technical training courses, seminars, and online training modules to maintain technical skills and product awareness.
* Collaborate with other departments to promote efficient operational service.
* Communicate regularly within the Technical Department regarding technical observations to support customer or equipment-related issues.
Essential Qualifications:
* Competent technician with experience in repairing and maintaining IT hardware devices such as ATM, EPOS, Laptops and desktop printers.
* Connectivity experience (e.g., installing print drivers and connecting basic printers to simple networks).
* High competency in diagnostic fault finding.
* DBS and SC Vetting are mandatory requirements for this role.
Desirable Qualifications:
* Advanced IT networking/connectivity experience (e.g., setting up network scanning, full MFP installation on print servers).
Behaviours:
* Demonstrate a calm, unflustered attitude and diplomatic approach.
* Adhere to all client processes and procedures while on-site.
* Analytical problem-solving approach to difficult situations.
* Good communication and interpersonal skills, with the ability to handle conflict.
* Positive ‘Can Do’ attitude.
* Full, clean driving licence.
Package:
* Up to £27,000 - Monday to Friday only - sociable working hours
* 28 days inclusive of BH, increasing to an extra 3
* Car + fuel card
* Contributory pension scheme
Application:
If you have any questions or would like to apply for this position in confidence, please email or call 07536 058 659.
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