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Customer service administrator - 3 month fixed term contract

Darwen
Temporary
Riverside Recruitment
Customer service administrator
Posted: 21h ago
Offer description

Working at Energy Assets, they deliver essential multi-utility and metering services - build trusted partnerships that power communities and shape a more sustainable future. People are at the heart of everything they do, proud to create a workplace where Respect, Innovation, Empowerment, Teamwork and Integrity guide how they work every day. They looking for a Customer Service Advisor to join the growing team in the Darwen office. If you thrive on helping others, enjoy problem-solving, and want to be part of a business that values your contribution, this could be the perfect next step in your career. The Role As a Customer Service Advisor, you’ll be the friendly and professional first point of contact for our customers — including major energy suppliers, directly contracted partners, and individual clients. You’ll play a vital role in ensuring every interaction reflects the high standards and trusted reputation of Energy Assets. Working Monday to Friday 8.30 - 5pm, with an hour for lunch. This role will be office based and a 3 month contract. You’ll manage queries from start to finish, take ownership of resolutions, and help continuously improve the customer journey by spotting opportunities to make our processes even better. What You’ll Be Doing Acting as a key point of contact for customers, representing Energy Assets professionally and confidently Resolving customer que...

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