Join us as an Extra Care and Support Manager, leading passionate teams across our West Wales Extra Care schemes and Floating Support services. You'll shape person‑centred support, manage housing functions, help develop policies and procedures, and maintain strong relationships with commissioners and partner organisations. An exciting opportunity for a proactive, forward‑thinking leader.
* Role: Extra Care and Support Manager
* Pay: £38,700 annual salary
* Hours: Full time 35 hours per week
* Contract: Permanent
* You DO need a driving license.
Closing Date: Thursday 9th April 2026 at 12pm
Interview Date: Friday 17th April 2026
We do not offer sponsorship.
About the role
As an Extra Care and Support Manager, you’ll take a lead role in ensuring our Extra Care and Floating Support services run safely, smoothly and to a high standard across West Wales. You’ll create a positive culture, support your teams, and help deliver services that truly make a difference to residents’ lives.
In this role, the Extra Care and Support Manager will:
* Lead and support multiple teams ensuring every scheme provides a welcoming, person‑centred environment.
* Support staff development, offering guidance, coaching and promoting strong values‑based practice.
* Manage housing‑related tasks, including tenancy management, rent processes, compliance checks and health & safety requirements.
* Coordinate community engagement, helping build vibrant, connected communities within each scheme.
* Work collaboratively with partners, including commissioners, housing providers and local professionals.
* Represent the organisation at local meetings, forums and partnership events.
* Contribute to service improvements, helping develop procedures, working practices and new ideas that enhance the resident experience.
This role offers variety, autonomy and the opportunity to positively influence both staff culture and resident wellbeing across West Wales.
About You
You bring strong leadership, excellent communication skills and a passion for supporting people to thrive. You demonstrate kindness, accountability, innovation and a collaborative mindset — essential qualities for any Extra Care and Support Manager.
We welcome previous experience working as: Housing Officer, Scheme/Service Manager, Care Team Leader, Support Worker, Community or Social Care Manager, Property or Estates Team Leader or any role with transferable people‑management, housing or support‑based skills relevant to an Extra Care and Support Manager position.
Why join us?
* 28 days annual leave (excluding Bank Holidays), rising to 33 with long service
* Free DBS
* Free Healthcare Cash Plan
* 24/7 Employee Assistance Programme
* Eligibility for a Blue Light Card
* Fully funded training & career progression
* Life Assurance – 3× salary
* Pension scheme with up to 8% employer match
* Enhanced Sickness and Maternity/Paternity pay
Take the next step and become an Extra Care and Support Manager making a real difference in West Wales.
How to apply
If you're ready to take the next step in your career as a Extra Care and Support Manager, apply today and help us support people to live fulfilling, independent lives.
Please feel welcome to contact Ray Davies, Operational Manager of Extra Care on 07767 162179 or will be happy to answer any questions you may have about this role.
Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.