Overview
TieTalent, Northampton, United Kingdom
Join to apply for the German Customer Service role at TieTalent. The role is based in Northampton with full-time hours and a salary of £28,000 plus bonus.
Responsibilities
* Diagnosing a customer's product requirements and providing a solution.
* Managing the sales process from lead to customer.
* Providing quotes and pricing to customers.
* Complete all sales support administration tasks accurately and effectively including processing sales orders and quotations.
* Consult with customers with regards to the correct product for them.
* Liaise with internal warehouse, transport, and engineering teams to ensure lead times are met.
Skills and experience
* At least 2 years of experience within a customer experience, customer support or sales role.
* An inquisitive mind and passion for learning about technical components.
* Fluent in English as well as German.
* Good organisational skills.
* Excellent customer care skills & telephone manner.
* High level of concentration and excellent attention to detail.
* Confidence and experience to develop the role and make it your own.
* Good working knowledge of CRM or e-commerce platforms such as Hubspot, Zendesk, or similar.
* Proficient in Microsoft Office: Word, Excel.
Benefits & Details
* 40 hours per week, Monday to Friday
* Office-based, work from home every Friday with early finish at 2.15pm
* Flexible working, 'Smart Time' after probation
* 25 days of annual leave, plus bank holidays
* Contributory Paycare scheme
* Annual salary review
Impact Recruitment Services are acting as an employment agency on behalf of our client.
Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. All responses will be managed in line with GDPR.
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Technology, Information and Internet
Northampton, England, United Kingdom
Note: This description is a cleaned version of the original posting and retains the essential job information without extraneous boilerplate.
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