Permanent
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Main duties of the job
* The Radiology Department Assistant will be directly responsible for the safe completion of delegated duties and assisted patient care.
* To provide support and assistance to patients and staff as required.
* To assist the radiographers, radiologists and nurses with the examination and care of radiology patients.
* To assist with clerical procedures and image processing as required.
* To participate in training to further develop the role.
* Carry out patient care to maintain the safety of the patient, under the supervision of a trained registered practitioner.
* Anticipate the needs of the patient to ensure comfort, safety and dignity at all times.
* Assist patients in preparation for, and whilst undergoing, routine and specialised radiographic examinations.
Job responsibilities
* To check patient identification and documentation in accordance with departmental protocols and clinical requests.
* Establish and maintain a good communication channel to support patient confidence.
* Assist radiologists and radiographers in performing examinations, attending to the patients welfare at all times.
* Process images as required.
* Escort patients to other departments, as appropriate.
* Be friendly and helpful towards staff, patients, their relatives and friends in all clinical areas and on the telephone.
* Receive patients, relatives and colleagues into the department and direct to the appropriate area.
* Ensure patients property is kept in line with Trust Policy.
* Ensure the patients environment and all equipment is kept clean and stored safely.
* To use computerised systems to assist the radiographer and to optimise patient throughout.
Benefits
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Person Specification
Experience and Knowledge
* Experience of working with the public
Qualifications and Professional Training
* Good standard of general education including Math's and English language (GCSE or equivalent)
* NVQ level 2 in Customer Service
Skills and Abilities
* To be able to assist patients to move using appropriate aids on a frequent basis
* To be able to transport patients using wheelchair/trolley or frequently throughout a normal shift and will require moderate effort.
* Frequently be able to deal with patients and relatives during distressing situations.
* To be able to apply normal care and attention throughout the shift
* To deal with competing demands for attention.
* Inhouse or external certificate of cannulation experience
Person Qualities
* Good Communication Skills
* Ability to form work as part of a team.
* Ability to remain calm under a range of circumstances.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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