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Duty manager

Exeter
Malmaison
Duty manager
Posted: 13 August
Offer description

Purchased 2015

60 Bedrooms

55-seater Bistro & Bar

3 Private Event Spaces - seating up to 65

Spa - outdoor heated pool with indoor hydro jets area, 4 beauty rooms, small relaxation area, manicure and pedicure stations

Located in Exeter, a vibrant and historic city in England, known for its Roman walls, Underground Passages, and beautiful Quayside. The hotel is housed in an iconic former Eye Infirmary building with historic walled gardens and striking architecture.


About The Role

Duty Manager, Hotel du Vin

40 Hours per week | Permanent | Exeter

Set Shifts | Competitive Salary | Career Development

This role involves working across multiple departments, supporting the F&B and Front Office teams, and ensuring smooth operations. You will be a hands-on manager with experience in a busy Food & Beverage environment, aiming to progress from Junior to Senior Head of Department roles. Responsibilities include assisting with customer-facing departments, working with the breakfast team, managing check-outs, and overseeing bedroom checks with Housekeeping. Guest relations experience and local area knowledge are advantageous. Successful candidates may advance to departmental head roles within Malmaison or Hotel du Vin. We offer training courses, benefits, and rewards. Apply now to start your journey.


Benefits

In addition to competitive pay, we offer:

* Discounted Staff Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65/night
* 50% off Friends & Family Room Rates
* 35% off dining in our Brasseries and Bistros
* Fully funded Apprenticeship programmes
* High Street discounts on shops, holidays, experiences
* Cycle to work scheme – save up to 40%
* Healthcare Cash Plans – dental, optical, medical from £5/month
* Referral bonuses up to £1500
* Uniform provided
* Wellness & Campaign Days (e.g., Mental Health Awareness)
* Wagestream – instant access to earned wages
* Complimentary stays on 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
* Support for neurological conditions via The Brain Charity
* Employee Assistance Programme – free 24/7 confidential advice

Post-probation benefits include private healthcare, KPI-based bonuses, critical illness cover, and life assurance.


Our Sustainability Goals

* 100% renewable electricity, mainly from UK Wind Farms
* Recycling at least 70% of waste
* Chemical-free cleaning systems and eco-friendly kitchen products
* Volunteer two days per year for sustainable charities

Interested? Click Apply Now.

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers, welcoming applications regardless of race, sex, disability, religion, sexual orientation, or age.

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