Deputy Manager - Residential Care Service
Salary: £40,000 per annum
Location: Central London
40 hours per week | Monday to Friday plus every other weekend
Full Time | Permanent
About the Role
We are currently recruiting for an experienced Deputy Manager to support the day‑to‑day management of a residential care service supporting adults, including individuals living with dementia. This is an excellent opportunity for a motivated and hands‑on care professional looking to step into a key leadership role. Working closely with the Registered Manager, you will help ensure the delivery of high‑quality, person‑centred care while maintaining compliance, driving standards, and supporting staff development. You will play a vital role in maintaining stability across the service, supporting continuous improvement, and ensuring residents receive safe, effective, and compassionate care.
Key Responsibilities
* Support and deputise for the Registered Manager in the day‑to‑day running of the service
* Oversee care assessments, admissions, and care planning
* Ensure residents receive person‑centred, dignified, and high‑quality care
* Conduct risk assessments and ensure effective safeguarding practices
* Oversee safe medication management, storage, and auditing
* Monitor and maintain compliance with regulatory standards and internal policies
* Lead, support, and develop staff through supervision, appraisal, and training
* Manage rotas and staffing levels to ensure safe service delivery
* Support occupancy, referrals, and admissions processes
* Liaise with families, healthcare professionals, and external agencies
* Manage incidents, complaints, and safeguarding concerns appropriately
* Maintain accurate records and documentation in line with policy and legislation
* Support budget monitoring and operational management
* Promote a positive, compassionate, and values‑led culture within the service
What Were Looking For
Essential
* NVQ Level 5 in Health and Social Care (or equivalent)
* Minimum 2 years experience in a similar leadership role
* Experience working within dementia or elderly care services
* Strong understanding of care standards, safeguarding, and regulatory requirements
* Experience managing staff teams and supporting performance development
* Experience with care planning, risk assessments, and compliance systems
* Advanced Medication Administration qualification
* Strong communication, leadership, and organisational skills
* Confident IT skills (Microsoft Office and care systems)
* Full UK Driving Licence
* Ability to work flexibly, including alternate weekends
Desirable
* Knowledge of Health & Safety legislation
* Experience in service improvement and quality assurance
Personal Qualities
We are looking for someone who is:
* Compassionate and resident‑focused
* A confident and supportive leader
* Organised and able to prioritise effectively
* Resilient and calm under pressure
* Passionate about delivering high‑quality care
* Committed to developing teams and improving services
Whats on Offer
* £40,000 annual salary
* Stable full‑time permanent position
* Opportunity to step into a key leadership role
* Supportive working environment
* Genuine opportunity to make a positive impact on residents and staff
If you are an experienced Deputy Manager or senior care professional ready for your next step, we would love to hear from you.
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