Our client, a forward-thinking company based in Waterloo, is seeking a confident and consultative Account Manager to join their growing team. This is an exciting opportunity to manage and nurture client relationships, drive retention, and identify growth opportunities within existing accounts. This role is initially office-based for a 3-month training period, after which hybrid working (3 days in the office, 2 days remote) will be offered. Ideally, the successful candidate will bring prior experience in the legal or AML checks sector. Key Responsibilities: Manage and grow a portfolio of existing client accounts, fostering long-term relationships. Identify opportunities to upsell and cross-sell services, adding value to client accounts. Act as a trusted advisor, providing tailored solutions and exceptional service to clients. Collaborate with internal teams to ensure seamless delivery of client requirements. Monitor client satisfaction, addressing concerns proactively to maintain retention rates. Prepare and deliver regular reports on account performance, identifying areas for improvement. What We’re Looking For: Proven experience in account management, ideally within the legal or AML checks sector. Strong communication and relationship-building skills, with a consultative approach. Highly organised with the ability to manage multiple accounts and priorities effectively. A proactive and results-driven attitude, with a focus on delivering exceptional service. Previous experience meeting or exceeding sales or retention targets is desirable.What’s on Offer: Competitive base salary up to £35,000 commission. Hybrid working arrangement offered after 3 months (3 days in the office, 2 days remote). Excellent location in Waterloo with great access to public transport. Opportunity to work in a supportive and collaborative team environment. Clear pathways for career progression and professional development. How to Apply: If you’re passionate about account management and client retention, we’d love to hear from you. If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies