Senior Healthcare Support Worker - Astley Ward
NHS AfC: Band 3
Main area Medicine Grade NHS AfC: Band 3 Contract Permanent: 1 x 36 hour post, 1 x 22 hour post Hours
* Full time
* Part time
* Flexible working
36 hours per week (Shifts across service hours 24/7/365 (full and part time) DAYS AND NIGHTS) Job ref 302-26-7655148M
Site Royal Albert Edward Infirmary Town Wigan Salary £24,937 - £26,598 pa pro rata Salary period Yearly Closing 08/03/2026 23:59
Choose Well - Choose WWL
Job overview
We require support workers for Astley Ward, based at Royal Albert Edward Infirmary, we are an acute elderly medical ward.
There are posts available for 36 hours per week and 22 hours per work working across Monday to Sunday role with day and night shifts.
PLEASE NOTE - candidates are required to hold either NVQ Level 2 in Health and Social Care or Care Certificate to be eligible to apply for this role.
Candidates are required to present original certificates for qualifications at interview stage.
Please note this vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.
Main duties of the job
Your role as a Healthcare Support Worker is to support our Nursing teams deliver the best care possible to our patients and contribute to the smooth running of our wards and departments
Working for our organisation
Choose Well – Choose WWL
Wrightington, Wigan and Leigh NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ‘happy staff, makes for happy patients’.
WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.
Detailed job description and main responsibilities
1. Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
2. Assist qualified nursing and medical staff where requested.
3. Communicate with all members of the team to maintain a good service provision.
4. Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
5. Prepare and support the patient appropriately during any activity that is to be undertaken.
6. Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
7. Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
8. Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
9. Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
10. Contribute to own personal development and take an active part in learning opportunities.
Person specification
Qualifications
* Effective level of numeracy and literacy skills
* NVQ 2 Health and Social Care or Care Certificate
* NVQ Level 3 or equivalent or willing to undertake an apprenticeship in Senior HealthCare Support Worker
* Evidence of ongoing CPD
Experience
* Proven ability to remain calm under pressure
* Proven ability to demonstrate compassion/empathy/help others
* Demonstrable ability to follow instructions
Skills
* Effective communication skills – written and verbal
* Effective Team Player
* Ability to deal with people from all backgrounds
Knowledge
* Effective understanding of confidentiality
Additional
* Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation
* Flexible and able to work on any ward and site within the TrustProven ability to be flexible in your approach
Use of Artificial Intelligence in Job Applications
If you choose to use Artificial Intelligence (AI) or other automated tools to help draft your application, please ensure all content is personalised and an accurate reflection of your own skills, experience and professional judgement. AI may be useful for idea generation, grammar, or formatting, but it must not replace your own supporting statement or be relied on as the sole source of content.
Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust does not advocate reliance on AI during applications and expects applications to be genuine and tailored to the role; over-reliance on AI-generated text may negatively affect your application.
For further information and best practice on using AI when applying for NHS roles, please refer to the attached “Applying for a role in the NHS guidance”.
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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