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Front of house staff

Melton
Wymondham Windmill
£24,000 - £43,000 a year
Posted: 1 October
Offer description

Wymondham Windmill is a friendly, family run business set in the stunning Leicestershire countryside. We cater to a wide variety of customers & clients, with our main objective being to provide everyone who visits us, with a great experience, derived from great customer service and tasty homemade food.

Our team is made up of hard working & friendly people, who are always there to get stuck in and work together to deliver a great experience for our guests, the successful candidate needs to be a excellent team player and uphold these values.

3-5 days per week

(approx 25-42 hours per week)

Weekends & Bank Holidays

Salary negotiable, but will be based on experience

Must be available weekends

Ideally someone trained on a barista coffee machine

General duties day to day;

* Greeting and serving customers in a professional, warm, friendly and genuine manner
* Preparing and serving a range of beverages (mainly coffee)
* Maintaining highest standards at all times, setting up tables, rooms for private functions, afternoon tea bookings or general reservations
* Care about customer satisfaction and deliver the optimal client service experience
* Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment
* Help answer questions and make suggestions regarding food and beverage choices and related items
* Always report on time and in clean attire
* Be comfortable using/learning our tablet till system
* Cleaning down the cafe at the end of the day, also pot washing throughout the day

The successful candidate should have;

* Good verbal communication skills and high awareness of customer service
* Experience making great coffee
* Being friendly yet professional's
* Having high energy and stamina, with an ability to work for long hours standing in a fast paced environment
* Being a team player with an ability to resolve conflict and take criticism
* Patience and an ability to promote the menu in line with customer needs are highly valued
* Good attention to detail and punctuality

Job Type: Full-time

Pay: From £12.21 per hour

Benefits:

* Discounted or free food
* Employee discount
* On-site parking

Work Location: In person

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