Workplace: White City, London. Expectation is 1-2 days in the office.
9‑Month Fixed‑Term Contract.
The media and post‑production landscape continues to evolve and ITV Studios are taking the opportunity to review how services in this space are delivered. We want to adopt innovative cloud‑based workflows and AI tooling to streamline processes, enhance creativity and unlock the full potential of our intellectual property.
We are seeking a Business Analyst on a fixed‑term contract basis to join the programme and deliver deep analytical thinking, help define proofs of concept, pilots, toolsets and ongoing product evolutions.
As a Business Analyst within the Studios Technology team, you will lead user‑focussed analysis and assessment of the current post‑production and media asset landscape, understand how ITV Studios manages media and delivers post‑production activities, and support and collaborate with Product Managers, architects, analysts, engineers and colleagues from production, technology and operations to help define the future direction of media asset management and post‑production.
Responsibilities
* Understand current business processes, structures and tooling, validate understanding and assumptions with users, identify pain points and opportunities.
* Document findings through standard analysis deliverables (business process modelling, stakeholder matrices, data flow models, etc.).
* Define and prioritise detailed functional and non‑functional requirements.
* Define detailed acceptance criteria and oversee test processes to ensure delivered functionality conforms to user requirements, standards and expectations.
* Undertake gap analysis to identify training requirements and partner with business change to ensure user readiness.
* Work with the Product Manager and project teams to capture, detail and prioritise backlogs of ongoing change to align with strategic goals.
* Cultivate strong trusted relationships with stakeholders across the company, including technology peers, business users and senior management.
Skills You'll Need (Minimum Criteria)
* At least 3 years experience in Business Analysis or a related field such as product or delivery.
* Experience working in a media production or post‑production environment.
* Familiarity with media asset management, post‑production processes, video and audio transfer, transcode, delivery and archiving processes.
* Strong analytical skills, including business process analysis, data and financial analysis.
* Able to elicit business requirements using a range of techniques, including collaborative workshops and stakeholder interviews.
* Willingness to dive deep into complex data, transforming ambiguity into absolute clarity.
* Ability to distill complex narratives and high‑level business noise into clear actionable requirements.
* Skilled in writing testable user stories using Gherkin syntax and utilising diverse prioritisation frameworks (MoSCoW, RICE, WSJF) effectively to gain consensus.
* Understanding of agile methodologies.
* Strong written and presentation skills, with the ability to articulate technical concepts to a variety of audiences.
* Experience in financial analysis and modelling.
Other Things We're Looking For (Key Criteria)
* Experience working with cloud storage and media toolsets.
* Experience working with AI solutions and their integration into an existing tech stack.
* Experience working as part of a cross‑functional team, building effective relationships with peers and colleagues to ensure collaborative delivery.
* Excellent communication skills, including presentations and reports tailored to diverse audiences up to executive level.
Benefits
* Flexible working with a range of options to suit everyone.
* Generous holiday allowance, plus the opportunity to buy additional days.
* Annual bonus opportunity.
* Competitive pension contribution.
* Save as you earn – with an opportunity to buy ITV shares.
* Well‑being and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life.
EEO and Inclusion
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we will guarantee to take you to the next stage. We are happy to discuss any support or personalisation you may need during our application and selection process as part of our reasonable adjustments. Please let us know if you require anything at talkingcareers@itv.com.
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