Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech
Are you a recent Grad with an excellent academic background looking to join a positive impact company? We're hiring for a Customer Success Associate at a fast-growing Climate Tech company driving positive environmental impact. This is a remote-first role with the option of working from either a London or Cambridge if you prefer to be in office.
About you:
* Personable and enjoys building strong customer relationships
* Academically accomplished with a strong analytical and problem-solving mindset
* Excellent verbal and written communication skills
* Ability to identify customer problems and apply learnt solutions from previous interactions
* Passionate about making a positive impact
* Shown that you've taken responsibility, whether that be university societies, sports roles or leadership roles at school
What You'll Do:
* Be the first point of contact for customer enquiries
* Plan and organise customer onboarding sessions and deliver training on the products
* Problem solve by gathering data to drive customer engagement with the product
* Engage with customers throughout the sales process, from product demonstrations to post-purchase success
* Provide 1st/2nd line support from ticket creation to resolution
No prior Customer Success experience? That's fine! We're on the hunt for exceptionally bright candidates who want to help customers succeed in their sustainability goals.
Apply now or tag someone who would be a great fit!
Graduate Sales Executive - Account Manager - Customer Success - Climate-Tech