Comprising over 77 Distribution Centres across 8 countries, Alliance Automotive Logistics stands as the pivotal distribution arm of Alliance Automotive Group and has rooted its reputation on the principles of service excellence, its mission to cultivate and nurture enduring partnerships with its extensive clientele and suppliers, and aiming to provide sustained value and reliability in all its operations.
Location: Alliance Automotive Logistics NDC, Rotherham (M18 junction 1)
Hours: 6:00am-2:30pm
Purpose Of Job
Deliver user support and proactive issue management of the Manhattan Active warehouse management system (WMS) and connected Exotec automation; identify, investigate, and solve issues with a focus on excellent communication, and drive continuous improvement of our logistics systems - all in a team of like-minded individuals with the opportunity to grow.
Experience
This role would be well suited to someone who has worked in a warehouse environment where they have provided administrative support to a fast-paced and evolving operation, in particular as a WMS/ERP systems Key/Super User, or a Goods In, Inventory or Stock Controller where a thorough understanding of the system exists.
Key responsibilities & duties
* System Management
o Work within the IT helpdesk to respond to tickets from Inbound, Outbound, Stock Control, etc. in an efficient manner
o Liaise with warehouse operational and IT colleagues at various levels of seniority to investigate issues and communicate solutions
o Review data exchanges between the ERP, WMS and automation (MHE) systems to diagnose issues
o Identify system blockages, stuck transactions, aged data, etc., ensuring a clean and well-maintained system
o Contribute to data integrity maintenance whilst also assisting with root cause analysis, error containment and proactively providing workable solutions to reduce any process failures
* Continual Improvement
o Collate key performance indicators for the different systems
o Identify and log any issues that occur with relevant corrective actions
o Train colleagues on the corrective actions if appropriate
o Test updates and changes to the various systems prior to release to production
* Organisational Capability
o Document and review standard operating procedures (SOPs)
o Create and maintain a schedule of proactive system checks
Alliance Automotive Group is an equal opportunities employer.
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