We are a looking to appoint a CommunityProgrammes Manager who can manage teams and ensure delivery of quality services effectively to meet targets and service specifications. They will be expected to work collaboratively with partners, manage resources and budgets, and report consistently to commissioners and funders to ensure services are delivering impact and affecting change.
Reporting to the Programmes Director, you will work closely to support strategic development of interventions that lead to better outcomes for individuals and communities; as well as building Public Voice reputation as a leader in designing and delivering community programmes.
We are looking for someone with a passion for addressing social inequalities, and working with communities. You will with a view to balancing positive individual outcomes with reaching as many of those most in need of help as possible.
You will be an inspiring leader, combining problem solving with excellent interpersonal and communication skills to successfully manage projects, partners and teams. You will be highly organised, with experience overseeing multiple competing demands and stakeholder relationships.
You will exhibit confidence to meet the expectations of commissioners and funders through monitoring and the timely productions of reports on service impact.
Above all, you will have a passion for making a difference, reducing inequalities and supporting thriving communities.
Main duties of the job
You will ensure programmes and services deliver good outcomes efficiently. Duties will include.
* Coordinating teams and managing resources efficiently to meet programme objectives
* Recruiting, coaching and empowering teams to deliver high performance.
* Coordinating staff and team supervision and development, through objective setting, information sharing and team networking.
* Identifying and mitigating risks
* Monitoring progress and managing data input for reporting, in Public Voice CRM, or other databases and systems as required.
* Supporting the Programmes Director in managing commissioner relationships and renewal of contracts.
* Ensuring quality standards are implemented and observed, including safeguarding.
* Developing working in partnership with key stakeholders by keeping them informed and engaged as well as attending relevant meetings.
* Building links with key voluntary sector agencies, community organisations and relevant statutory partners in the London Borough of Haringey. Working closely with internal Communications team to support and promote project delivery, including project specific websites.
About us
Public Voice is a London-based nonprofit that supports residents and communities to be heard, improve services, and address health inequalities. As part of our work, Public Voice delivers programmes and services that empower people, and lead to better health, care and social outcomes, for individuals and community.
Values and Behaviours
* Abiding by Public Voice policies and procedures, and ensuring they are understood and applied in our work
* Aligning to Public Voice's values of Courage, Collaboration, Integrity and Inclusion
* Warmth, empathy and respect for others
* Promote equality and value diversity
* Creative problem solver, and solution-focused
* Effective team leader
Qualifications
* Degree or equivalent professional experience in a related subject.
* Relevant training/qualification in project or programme management.
Other
* A flexible approach, available for occasional working across weekends and evenings to suit the needs of the service.
* A commitment to ongoing learning and development, adaptable to new projects and environments.
* Understanding of and commitment to mission and values of Public Voice.
Experience
* Experience of project/programme management in a community and/or health setting.
* Experience of managing diverse teams.
* Experience monitoring and reporting on a project's outputs and outcomes.
* Experience of working effectively with a wide range of partners and other key stakeholders, including statutory and voluntary sector organisations.
* Experience using databases, CRM and Excel for data recording and reporting.
Skills
* Ability to motivate and empower people to achieve goals.
* Good organisational skills, with the ability to manage multiple activities simultaneously.
* Excellent ICT skills, including O365 apps. Comfort with digital social media e.g. WhatsApp and other digital forum platforms.
* Good interpersonal skills, to build effective working relationships with a variety of internal and external stakeholders.
* Good verbal and written communication skills, delivering messages with clarity and confidence.
* Resilient and confident, able to work in a busy environment, sometimes under pressure.
Knowledge
* Good understanding of health and social care systems, and the voluntary sector.
* Good understanding of Data Protection/GDPR compliance and the importance of confidentiality and protection of data.
* Understanding of finance/accounts, to manage a project budget.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
How to apply
For more information please download the application pack. If you are applying using the NHS Job site there is no need to email us your CV separately. Please add your covering letter/personal statement as part of your CV detailing your suitability for the role. Deadline for applications is 9.00am on Monday 9th March 2026. Shortlisted candidates will be invited for interview, with interviews being held week commencing 9th March 2026.
If you require the application pack in an alternative format or for any other enquiries, please call the office on 020 3196 1900.
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