Job Title: Linux Support Specialist
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About the Role: We are seeking a highly skilled and experienced Linux Support Specialist to join our team. As a key member of our technical staff, you will be responsible for providing technical support and assistance to our clients.
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Key Responsibilities:
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* Provide technical support and assistance to clients via phone, email, and remote desktop connections
* Troubleshoot and resolve technical issues related to Linux systems and applications
* Collaborate with other team members to resolve complex technical issues
* Develop and maintain technical documentation and knowledge base articles
* Stay up-to-date with the latest technologies and industry trends
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Requirements:
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* Strong knowledge of Linux operating systems and distributions (Red Hat, Ubuntu, etc.)
* Experience with system administration, troubleshooting, and configuration
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Knowledge of IT service management frameworks and methodologies (ITIL)
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Benefits:
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* Competitive salary and benefits package
* Ongoing training and professional development opportunities
* Collaborative and dynamic work environment
* Opportunities for career growth and advancement
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What We Offer:
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We offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off. Our team is passionate about delivering exceptional service and supporting each other's success.
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Contact Us:
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If you are a motivated and talented individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.
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